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Key Account Manager for Logistics Growth
1 week ago
About Pierre Strand
We are a leading logistics company committed to delivering exceptional service to our shippers and driving growth in the transportation industry.
Job Summary:
The Senior Account Executive (Trucking/Transportation) will play a crucial role in nurturing the expansion and prosperity of our client's accounts, overseeing, cultivating, and spearheading continuous enhancement and development.
Responsibilities:
- Drive Top-Line Growth: Find ideal shippers to build the Account Executive's book of business, fostering customer satisfaction and driving innovation.
- Solution Selling: Engage with senior-level/c-suite team members, internally and externally, to offer consultative solutions and products that meet shippers' logistics challenges.
- Account Management: Own all core growth metrics for your portfolio of mid-market accounts, developing process and system improvements to raise execution standards.
- RFP Activities: Facilitate Requests for Proposal activities for portfolio accounts, ensuring seamless customer experiences.
- Customer Engagement: Drive Quarterly Business Reviews with your portfolio of accounts, continually raising CSAT scores for managed accounts.
Requirements:
- Experience: 5+ years of sales industry experience with Mid Market + Enterprise size companies.
- Education: Bachelor's degree (Business or Supply Chain is a plus).
- Relationships: Good standing relationships with shippers.
Preferred Qualifications:
- Logistics Experience: EXPERIENCE in the logistics & transportation industry.
- Results-Oriented: Demonstrated ability to deliver results.
- TMS Experience: TMS experience.
- Software Proficiency: EXPERIENCE with Salesforce, Office Suite, Google Suite, Zoom Info, LinkedIn Navigator.
- Critical Thinking: Demonstrated ability to drive change and continuous improvement.
- Collaboration: Ability to collaborate and work with a highly diverse set of internal and external partners.
- Communication Skills: Strong communication and organization skills.
- Problem-Solving: The ability to solve complex customer problems.
- Operational Foundation: Solid operational foundation.
- Attention to Detail: The ability to balance attention to detail with swift execution.
About Us:
Pierre Strand is a leading logistics company dedicated to providing exceptional service to our shippers and driving growth in the transportation industry.