Enterprise Solutions Manager
1 week ago
At Dash Solutions, we are seeking an experienced Enterprise Solutions Manager to join our Professional Services team. As an Enterprise Solutions Manager, you will be responsible for delivering best-in-class experiences for our customers throughout their journey, including implementation and post-launch. You will work closely with our customers to understand their business needs and translate them into technical requirements.
Key Responsibilities:
- Deliver multiple concurrent projects and achieve target KPIs for customer happiness, quality, budget, and timelines
- Serve as primary point of contact for clients and build strong relationships with key stakeholders
- Lead design discussions with clients to understand business needs and translate into technical requirements
- Serve as a Subject Matter Expert for building and rolling out Channel Incentives or Recognition programs
- Contribute to strategic internal initiatives to help the Professional Services department scale
Requirements:
- 5-8 years of experience delivering software projects for enterprise clients
- Experience in consulting, professional services, customer success, or related field
- Exceptional client management and communications skills
- Exceptional project management skills with proven track record of managing multiple concurrent projects
- Strong presentation, meeting facilitation, and written communication skills
- Strong technical aptitude
- Strong PowerPoint and Excel skills
- Willingness to travel to customer locations as needed, up to 10%
Our Ideal Candidate:
- 5-8 years of experience delivering software projects for enterprise clients
- Experience in consulting, professional services, customer success, or related field
- Exceptional client management and communications skills
- Exceptional project management skills with proven track record of managing multiple concurrent projects
- Strong presentation, meeting facilitation, and written communication skills
- Strong technical aptitude
- Strong PowerPoint and Excel skills
- Willingness to travel to customer locations as needed, up to 10%
About Dash Solutions:
Dash Solutions is a fast-growing fintech company that is digitizing business payments by deploying operationally excellent, on-demand, prepaid solutions for a variety of applications and verticals. We have a strong culture of innovation and entrepreneurship, and we are looking for talented individuals who share our passion for delivering exceptional customer experiences.
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