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Automotive Service Consultant
2 months ago
Position Title: Automotive Service Consultant at Serpentini Chevrolet of Westlake
Company Profile: Serpentini Chevrolet of Westlake is a distinguished automotive dealership in Ohio, committed to delivering outstanding customer experiences and high-quality vehicles. We emphasize a culture of excellence and a supportive workplace.
Role Summary: We are in search of a dedicated Automotive Service Consultant to enhance our service department. The role involves understanding and fulfilling clients' automotive requirements, optimizing departmental profitability, and ensuring exceptional service delivery.
Key Responsibilities:
- Welcome and assist customers with professionalism
- Record customer vehicle details and service inquiries
- Collaborate with technicians regarding maintenance services
- Offer comprehensive explanations of suggested services
- Efficiently arrange service appointments
- Oversee work orders and guarantee timely service completion
- Provide customers with updates and resolve any issues
- Ensure precise billing and maintain an orderly service area
Required Qualifications:
- Experience in a customer-oriented position is preferred
- Excellent customer service abilities
- Strong communication and interpersonal skills
- Capability to handle tasks in a dynamic environment
- Knowledge of automotive systems and maintenance procedures
- Familiarity with service operation computer systems
- Attention to detail and strong organizational skills
- Ability to work effectively in a team
- Valid driver's license with a clean driving record
Employee Benefits:
- Attractive compensation package with potential bonuses
- Comprehensive health, dental, and vision coverage
- Retirement savings options
- Paid time off and holiday remuneration
- Opportunities for training and career advancement
- Employee discounts on vehicle purchases
Commitment to Diversity: We are an equal opportunity employer dedicated to fostering diversity and inclusion. All qualified candidates are encouraged to apply.
