Director of Customer Success

2 days ago


El Paso, Texas, United States MVT Services Full time
Job Title: Director of Customer Success

Mesilla Valley Transportation (MVT) is seeking a highly skilled and experienced Director of Customer Success to lead our Customer Success team. As a key member of our leadership team, you will be responsible for driving customer satisfaction, retention, and growth.

Key Responsibilities:

  • Lead and manage the Customer Success team to ensure seamless delivery of services to customers.
  • Develop and implement strategies to improve departmental efficiency, productivity, and quality of service.
  • Collaborate with cross-functional teams to ensure alignment and effective communication.
  • Conduct regular performance reviews and provide coaching and development opportunities to team members.
  • Identify and implement process improvements to maximize efficiency and customer satisfaction.
  • Develop and maintain relationships with key customers and stakeholders.

Requirements:

  • 6+ years of experience in customer success, account management, or a related field.
  • Proven track record of driving customer satisfaction and retention.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

Benefits:

  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) matching program.
  • Opportunities for professional growth and development.

Mesilla Valley Transportation is a leading provider of truckload transportation services in the United States, Canada, and Mexico. We are committed to delivering exceptional customer service and building long-term relationships with our customers and partners.



  • El Paso, Texas, United States MVT Holdings Full time

    {"title": "Director of Customer Success", "description": "Job SummaryMesilla Valley Transportation (MVT) is seeking a highly skilled Director of Customer Success to lead our Customer Success team. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive customer satisfaction, retention, and...


  • El Paso, Texas, United States MVT Services Full time

    Job DescriptionMesilla Valley Transportation is seeking a highly skilled Director of Customer Success to lead and manage our Customer Success team. The ideal candidate will have a proven track record of driving customer satisfaction and loyalty through effective leadership and process improvement.The Director of Customer Success will be responsible for...


  • El Paso, Texas, United States MVT Services Full time

    {"Job Title": "Customer Success Advocate", "Job Summary": "At MVT Services, we are seeking a highly skilled Customer Success Advocate to join our team. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and service delivery.Responsibilities:* Communicate effectively with customers to...


  • El Paso, Texas, United States MVT Services Full time

    {"h1": "Customer Success Representative", "p": "At MVT Services, we are seeking a highly skilled Customer Success Representative to join our team. As a key member of our organization, you will be responsible for communicating with customers in a clear and consistent manner, accurately entering information into our computer systems, and working with team...


  • El Paso, Texas, United States MVT Services Full time

    As a key member of our team at MVT Services, you will play a vital role in ensuring the success of our customers. Your primary responsibility will be to communicate effectively with our customers, providing them with accurate and timely information. You will also be responsible for accurately entering information into our company's computer systems and...


  • El Paso, Texas, United States MVT Services Full time

    Job OverviewMesilla Valley Transportation is seeking a skilled Customer Success Representative to support our operational teams during evening hours.The ideal candidate will provide timely and courteous communication with customers, contribute to a positive work environment, and be recognized by team, peers, and customers as a key supporter.Key...


  • El Paso, Texas, United States The Hospitals of Providence Full time

    Job Title: Perioperative Assistant Director of NursingJoin The Hospitals of Providence as a Perioperative Assistant Director of Nursing and take on a leadership role in our dynamic healthcare team.About the Role:We are seeking a highly skilled and experienced nursing professional to oversee the day-to-day operations of our perioperative department. As...

  • Nurse Director

    3 days ago


    El Paso, Texas, United States The Hospitals of Providence Full time

    Job Title: Pediatric Nursing DirectorJob Summary:The Hospitals of Providence is seeking a highly skilled and experienced Pediatric Nursing Director to lead our pediatric care team. As a key member of our leadership team, you will be responsible for coordinating program development, assessing opportunities, and directing multiple cost centers/departments to...


  • El Paso, Texas, United States The Hospitals of Providence Full time

    Pediatric Nursing Director Job DescriptionThe Hospitals of Providence is seeking a highly skilled and experienced Registered Nurse (RN) to fill the role of Pediatric Nursing Director. This is a full-time position that requires a strong leadership presence and a passion for delivering high-quality patient care.Job SummaryThe Pediatric Nursing Director will be...

  • Financial Director

    2 weeks ago


    El Paso, Texas, United States City of Socorro Full time

    Finance Director Opportunity at the City of SocorroWe are seeking a highly skilled and experienced Finance Director to join our team at the City of Socorro. As a key member of our leadership team, you will be responsible for developing and implementing financial strategies that support the city's growth and development.Key Responsibilities:Develop and manage...


  • El Paso, Texas, United States University Medical Center of El Paso Full time

    {"Job Title": "Director of Advanced Endoscopy", "Job Summary": "We are seeking a highly skilled and experienced Director of Advanced Endoscopy to lead our Endoscopy department at the University Medical Center of El Paso. The successful candidate will be responsible for directing nursing care and clinical activities in the endoscopy, pre-operative,...


  • El Paso, Texas, United States University Medical Center of El Paso Full time

    Job SummaryAs a key member of the University Medical Center of El Paso team, the Perioperative Services Director will be responsible for administering, directing, planning, coordinating, monitoring, promoting, and evaluating all components of Perioperative Services. This includes the Operating Room, Anesthesia, Ambulatory Surgery Unit, Sterile Processing,...


  • El Paso, Texas, United States University Medical Center of El Paso Full time

    Job SummaryWe are seeking a highly skilled and experienced Perioperative Services Director to join our team at University Medical Center of El Paso. The successful candidate will be responsible for administering, directing, planning, coordinating, monitoring, promoting, and evaluating all components of Perioperative Services, including the Operating Room,...


  • El Paso, Texas, United States City of El Paso, TX Full time

    Job SummaryWe are seeking a highly skilled Business and Customer Service Manager to join our team at the City of El Paso, TX. As a key member of our organization, you will be responsible for managing customer service, business, and administrative functions.Key ResponsibilitiesPlan, direct, implement, and control customer service activities, ensuring...


  • El Paso, Texas, United States University Medical Center of El Paso Full time

    Job SummaryThe Director of Cardiac Services is responsible for planning, coordinating, and evaluating all aspects of the Cath Lab Pre-Post Recovery Unit and Diagnostic Cardiac Services Department. This includes ensuring patient safety and quality care, supervising nursing personnel, and managing departmental budgets and operations.Key ResponsibilitiesDevelop...


  • El Paso, Texas, United States The Hospitals of Providence Full time

    Job Title: Perioperative Services Assistant Director of NursingThe Hospitals of Providence is seeking a highly skilled and experienced Perioperative Services Assistant Director of Nursing to join our team.Job SummaryThe Assistant Director of Nursing is a professional nurse who manages the daily operations of a department(s) with the Director of Nursing to...


  • El Paso, Texas, United States University Medical Center of El Paso Full time

    Job SummaryAs the Director of Catheterization Laboratory Services at University Medical Center of El Paso, you will be responsible for overseeing the daily operations of the Cath Lab, Neuro Intervention Lab, Electrophysiology Lab, and Interventional Radiology. This includes ensuring patient safety and quality care, collaborating with hospital and medical...


  • El Paso, Texas, United States University Medical Center of El Paso (UMC) Full time

    Director of Advanced EndoscopyUniversity Medical Center of El Paso (UMC) is seeking a seasoned leader to fill the role of Director of Advanced Endoscopy. As a key member of our medical team, the successful candidate will be responsible for overseeing the endoscopy department, ensuring the delivery of high-quality patient care, and driving the development of...

  • Operations Director

    3 weeks ago


    El Paso, Texas, United States Great American Steakhouse Full time

    Director of Operations Job DescriptionWe are seeking a highly skilled and experienced Director of Operations to oversee the daily operations of our restaurant locations.Key Responsibilities:Drive operational excellence and enhance guest satisfactionLead the team to achieve strategic goalsDevelop and implement effective operational strategiesMonitor and...


  • El Paso, Texas, United States University Medical Center of El Paso Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Information Desk Agent to join our team at the University Medical Center of El Paso. As a key member of our Guest Services team, you will be responsible for providing exceptional service to patients, staff, and visitors, promoting positive public relations, and ensuring a seamless experience for...