K-12 Education Solutions Specialist

1 month ago

San Jose, California, United States TBWA\Chiat\Day Full time

About Think Academy US

Think Academy US is a leading education technology company providing K-12 extra-curricular learning services through science and technology. Our mission is to foster local children's ability to think critically, strengthen their logic skills, and help them fulfill their goals through innovative teaching techniques.

Your Role:

We are seeking a Part-Time Educational Consultant to join our team and provide expert guidance and personalized support to parents ensuring that their students' needs are effectively met throughout their time at Think Academy.

Responsibilities:

  • Participating in training sessions to fully understand the company's educational products and user needs
  • Effectively addressing client inquiries about course offerings, schedules, teaching methods, and registration processes
  • Engaging potential clients through various communication channels to introduce courses and highlight the institution's value
  • Building strong relationships with parents by understanding their children's academic needs and recommending suitable programs
  • Developing and executing plans to meet weekly/monthly enrollment targets and improve resource conversion rates
  • Monitoring sales performance and continuously refining approaches to achieve optimal results
  • Collaborating with academic, marketing, and operations teams to ensure smooth integration between enrollment and program delivery

Requirements:

  • Bachelor's degree required; a degree in Teaching, Education, or Mathematics is preferred
  • Prior experience in the education industry, sales, or customer service above 1-2 years is preferred
  • Fluent in both English and Chinese, with strong communication skills and the ability to effectively engage with parents and students
  • Enthusiastic about education and helping students succeed; empathetic towards parents' needs and concerns
  • Demonstrate a high level of responsiveness to tasks and deadlines; maintains a professional and solution-oriented mindset
  • Flexible schedule with availability for 20-30 hours per week, including evenings and weekends as needed
  • Excellent teamwork and collaboration skills; proactive and resourceful in problem-solving and addressing client needs

What We Offer:

  • Flexible Remote Work: Work from anywhere that suits you best
  • Performance-Based Commission: Rewarding hard work with extra earnings
  • Paid Training: We invest in your success from day one
  • Professional Growth: Sharpen your communication, strategic thinking, and problem-solving skills through hands-on, real-world experience
  • Pay: $19-$22/hr

About Us

Think Academy US is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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