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Guest Services Coordinator

2 months ago

Lahaina, Hawaii, United States Marriott International, Inc Full time
Position Overview

The Front Desk Supervisor plays a crucial role in ensuring the smooth operation of the front office. This position is responsible for managing guest interactions, overseeing administrative tasks, and maintaining a welcoming environment for all visitors.

Key Responsibilities
  • Utilize computer systems to enter and retrieve information, ensuring accuracy in records and reservations.
  • Communicate effectively with guests, addressing inquiries and providing assistance as needed.
  • Manage incoming and outgoing correspondence, ensuring timely distribution and proper documentation.
  • Maintain organized filing systems for both digital and physical records, facilitating easy access to information.
  • Support team members in achieving common goals, fostering a collaborative work environment.
  • Adhere to company policies and procedures, ensuring a professional appearance and demeanor at all times.
Qualifications

The ideal candidate will demonstrate strong communication skills, attention to detail, and a commitment to guest satisfaction. The ability to work collaboratively with others and manage multiple tasks efficiently is essential.

Compensation

The hourly wage for this position is $28.00.

Company Commitment

Marriott International is dedicated to creating a diverse workforce and fostering an inclusive culture. We are committed to equal opportunity employment and non-discrimination in all aspects of employment.

At Marriott, we empower our associates to enhance their well-being and provide exceptional service to our guests. We seek individuals who are passionate about hospitality and committed to personal and professional growth.