Quality Assurance Specialist
2 weeks ago
Kapwing, a leading media creation platform, is on the lookout for a skilled Quality Assurance Analyst to enhance their team. This full-time role will report directly to the Quality Lead and provides an exciting opportunity to thrive in a fast-paced and innovative setting.
Key Responsibilities- Product Testing: Work closely with product and engineering teams to develop comprehensive test plans and execute iterative testing processes.
- Release Management: Establish protocols for pre-release evaluations and post-release assessments in collaboration with engineering and customer support teams.
- Manual Quality Assurance: Validate the functionality of Kapwing in a live environment, troubleshoot issues, and support customer service in resolving technical challenges.
- Interdepartmental Communication: Serve as a communication link between engineering and customer support, addressing user-reported issues and assessing their urgency.
- Effective Communication: Exceptional written and verbal communication skills are essential.
- Professional Experience: At least 2 years in a technical or analytical capacity with a focus on web testing and bug tracking methodologies.
- Innovative Problem-Solving: Capability to devise multiple solutions for challenges encountered.
- Collaborative Mindset: Must prioritize the needs of the product and be open to contributing across various departments.
- Creative Passion: A strong interest in supporting creative professionals and a passion for media is preferred.
- Technical Proficiency: Experience in functional end-to-end workflow testing and familiarity with Javascript, Python, and HTML is advantageous.
- Automation Expertise: Familiarity with automated testing frameworks such as Cypress and Jest.
- Tool Knowledge: Understanding of tools like Sentry, Papertrail, and Heroku.
- Programming Background: Some experience with Javascript, Python, and HTML programming languages.
- Video Editing Experience: Knowledge of video editing software is a plus.
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