Medical Navigator
3 weeks ago
Crouse Medical Practice is a dynamic and patient-centered organization dedicated to delivering exceptional healthcare services. Our team is passionate about improving the lives of our patients, and we're seeking a skilled Medical Navigator to join our close-knit work family.
Job SummaryThe Medical Navigator will serve as a single point of patient access, assisting clinicians and patients in managing specialty and diagnostic referrals. This role requires excellent communication and organizational skills, as well as the ability to lead patients through the healthcare system with ease.
Key Responsibilities- Provide centralized patient access and coordination of referrals
- Lead patients through the healthcare system, from referral initiation to results tracking
- Collaborate with clinicians to individualize and enhance patient care
- Utilize excellent communication and interpersonal skills to ensure seamless patient experience
- Registered Nurse with demonstrated experience in a multi-specialty physician office
- Excellent customer service and computer skills
- Demonstrated competence in acute care patient management and organization
- Commitment to collaboration with physicians to enhance patient care
- Competitive starting rates based on experience
- Annual salary increases
- Opportunities for professional growth and stability within a fast-growing medical practice
- Longevity and consistency of management
- Perfect attendance award
- Tuition reimbursement program
- Employee referral program
- Affiliation with Crouse Hospital
- Generous Health/Dental/Vision & Life insurance
- Flexible spending account or Health savings account
- Employee assistance program
- 15 days of paid time-off within the first year of employment
- 7 paid holidays annually
- 401k with 4% employer match
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