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Café Service Team Member

2 months ago


Albuquerque, New Mexico, United States Heritage Hotels & Resorts Full time
Position Overview

Join the Heritage Experience
Heritage Companies represents the vibrant culture and traditions of New Mexico, providing a workplace that prioritizes employee satisfaction and growth. Employees enjoy unique benefits, including opportunities for advancement and generous discounts across our hotel, spa, and dining services throughout New Mexico.

Position Type: Full-time Hourly Role starting at $13.00 DOE with benefits.

Location: Albuquerque, NM.

Key Responsibilities:
  • Assist under the guidance of the Restaurant Manager or Supervisor.
  • Engage in daily communication with restaurant leadership regarding tasks and timelines.
  • Uphold a positive and professional demeanor with colleagues and patrons.
  • Adhere to nutrition and sanitation regulations and safety protocols consistently.
  • Respond to menu inquiries and provide recommendations to enhance the dining experience.
  • Familiarity with preparing various coffee beverages is beneficial (Barista experience preferred but not mandatory).
  • Verify identification to ensure compliance with age restrictions for alcohol service.
  • Effectively communicate the concept and culinary vision of the café to guests.
  • Process payments and manage cash handling according to established procedures; prepare tip reporting documentation accurately and punctually.
  • Perform additional duties as assigned that align with the responsibilities of this role.
Essential Skills:
  • Maintain a high level of professionalism and positivity in interactions with coworkers and guests.
  • Consistently comply with health and safety standards.
  • Deliver exceptional service with enthusiasm and attention to detail.
  • Answer menu-related questions and provide thoughtful recommendations to guests.
Employee Benefits:
  • Part-time employees are eligible for: Dental, Vision, and 401k plans.
  • Full-time employees receive: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Accident Coverage, Critical Illness Insurance, and 401k plans.
Qualifications:
  • Current New Mexico Food Handler Certification and Alcohol Server Certification are required.
  • Ability to work in a humid kitchen environment for extended periods.
  • Must be capable of lifting, pushing, reaching for, and carrying over 15 pounds regularly.
  • Comfortable with learning and using point of sale systems.
  • Strong verbal communication skills and the ability to multitask effectively.
  • 6 months to 1 year of relevant experience in high-volume or fine dining settings is preferred.
  • High school diploma or equivalent experience/training.

Heritage Hotels & Resorts Inc. is committed to diversity and is an Equal Opportunity Employer.