Hospitality Ambassador

2 days ago


Phoenix, Arizona, United States The Capital Grille Full time

If you're passionate about delivering top-notch customer service and creating memorable experiences, we'd love to hear from you As a Restaurant Receptionist at The Capital Grille, you'll play a vital role in setting the tone for an exceptional dining experience.

About the Job

In this fast-paced environment, you'll be the first point of contact for our guests, handling everything from reservations to seating arrangements. Your expertise, enthusiasm, and warm personality will ensure that every guest feels welcome and valued.

You'll work closely with our servers, bartenders, and kitchen staff to ensure seamless execution of our service standards. Your ability to multitask, think on your feet, and stay calm under pressure will make you a valuable asset to our team.

We're looking for someone who is highly organized, able to prioritize tasks, and has excellent communication skills. You'll need to effectively manage the restaurant wait list, ensuring that guests have a clear understanding of their wait time and any special requests or accommodations.

Key Responsibilities
  • Provide exceptional customer service, ensuring every guest feels welcome and valued
  • Manage the restaurant wait list, providing accurate updates and ensuring timely seating
  • Work collaboratively with servers, bartenders, and kitchen staff to deliver seamless service

Salary: $18-$22 per hour (based on location and experience)

What We Offer

The Capital Grille offers a dynamic work environment, competitive pay, and opportunities for career growth and development. Our team members enjoy a range of benefits, including discounts on food and merchandise, access to training and education programs, and a fun and supportive work culture.



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