Automotive Service Representative
2 weeks ago
Main Street Auto LLC is seeking a highly organized and customer-focused Service Advisor to join our automotive service team.
Key Responsibilities:
- Customer Interaction:
- Greet customers and provide a professional atmosphere.
- Act as the main point of contact for customers, understanding their concerns and requirements.
- Listen actively to customer concerns, document them accurately, and communicate them effectively to the service technicians.
- Schedule and confirm service appointments, ensuring efficient use of technicians' time and resources.
- Consult with customers to gather necessary information, including vehicle history, symptoms, and requested services.
- Advise customers on appropriate services, maintenance schedules, and required repairs based on manufacturer recommendations and guidelines.
- Prepare accurate and detailed cost estimates for parts, labor, and additional services required.
- Explain cost estimates to customers, providing clear and understandable explanations.
- Obtain customer approval for repairs, ensuring transparency and consent throughout the process.
- Create and manage repair orders, documenting all services performed, parts used, and additional recommendations.
- Maintain accurate and up-to-date service records for each customer and vehicle, ensuring compliance with dealership and legal requirements.
- Coordinate with service technicians to ensure timely completion of repairs and maintenance tasks.
- Follow up with customers to ensure their satisfaction and address any concerns or issues promptly.
- Handle customer complaints professionally and escalate as necessary to resolve them effectively.
- Strive to exceed customer expectations, providing personalized and exceptional service.
Requirements:
- High school diploma or equivalent (additional automotive education or certification is a plus).
- Proven experience as a Service Advisor in the automotive industry or a related field.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and team members.
- Strong organizational and time management abilities to handle multiple tasks efficiently.
- Sound technical knowledge of automotive systems and repairs.
- Proficient computer skills and familiarity with automotive software and systems.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Customer-oriented mindset with a commitment to delivering exceptional service.
-
Automotive Customer Service Representative
4 weeks ago
Orlando, Florida, United States Greenway Automotive Full timeJob SummaryWe are seeking a highly motivated and customer-focused Automotive Customer Service Representative to join our team at Greenway Automotive. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and driving sales growth.Key ResponsibilitiesCustomer Service:...
-
Orlando, Florida, United States Greenway Automotive Full timeCustomer Service Representative Job DescriptionGreenway Automotive Group is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and driving sales...
-
Automotive Customer Service Representative
3 weeks ago
Orlando, Florida, United States Greenway Automotive Full timeCustomer Service Representative Job DescriptionGreenway Automotive Group is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, scheduling appointments, and maintaining up-to-date knowledge of our...
-
Automotive Customer Service Representative
2 weeks ago
Orlando, Florida, United States Greenway Automotive Full timeCustomer Service Representative Job DescriptionGreenway Automotive Group is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met, and exceeding their...
-
Bilingual Customer Service Representative
2 weeks ago
Orlando, Florida, United States Penske Automotive Full timePenske Automotive South Orange Blossom Trail Job OpportunityWe are seeking a highly skilled Bilingual Call Center Representative to join our team at Penske Automotive. As a key member of our customer service team, you will be responsible for:Key Responsibilities:Make inbound and outbound calls to communicate with customers and prospects via various...
-
Bilingual Customer Service Representative
2 weeks ago
Orlando, Florida, United States Penske Automotive Full timeJob Title: Bilingual Call Center RepresentativeWe are seeking a highly skilled and bilingual Call Center Representative to join our team at Central Florida Toyota, a Penske Automotive Group dealership.About the Role:As a Bilingual Call Center Representative, you will be responsible for providing exceptional customer service to our clients, utilizing your...
-
Bilingual Customer Service Representative
2 weeks ago
Orlando, Florida, United States Penske Automotive Full timePenske Automotive South Orange Blossom Trail Job OpportunityWe are seeking a highly skilled Bilingual Call Center Representative to join our team at Penske Automotive. As a key member of our customer service team, you will be responsible for:Key Responsibilities:Communicating with customers and prospects via phone, email, or social media to resolve inquiries...
-
Automotive Service Technician
3 weeks ago
Orlando, Florida, United States Greenway Automotive Full timeService Technician Job DescriptionGreenway Automotive Group is seeking a skilled and experienced Service Technician to join our team at Greenway Kia East in Orlando, FL.Job SummaryWe are looking for a reliable and detail-oriented Service Technician to perform high-quality vehicle maintenance and repairs. The ideal candidate will have a strong knowledge of...
-
Automotive Service Representative
2 weeks ago
Orlando, Florida, United States Tuffy Tire and Auto Service Full timeJob SummaryWe are seeking a highly motivated and customer-focused Automotive Service Advisor to join our team at Tuffy Tire and Auto Service. As a key member of our team, you will be responsible for providing exceptional customer service, identifying customer needs, and promoting our services.ResponsibilitiesCustomer Satisfaction: Make customer satisfaction...
-
Bilingual Customer Service Representative
7 days ago
Orlando, Florida, United States Penske Automotive Full timePenske Automotive South Orange Blossom Trail Job DescriptionAs a Call Center Representative at Penske Automotive, you will be responsible for making inbound and outbound calls to communicate with prospects and customers via various channels. Your primary focus will be on lead generation activities, ensuring you meet daily call quotas and reschedule missed...
-
Automotive Service Advisor
4 weeks ago
Orlando, Florida, United States Orlando Automotive LLC, Fountain Automotive LLC Full timeJob OverviewWe are a family-owned and operated new car dealership, seeking an experienced Service Advisor to join our team at Orlando Automotive LLC and Fountain Automotive LLC.Key Responsibilities:Provide exceptional customer service and ensure a positive ownership experience.Work closely with our technicians to diagnose and repair vehicles in a timely and...
-
Client Relations Representative
1 month ago
Orlando, Florida, United States Greenway Automotive Full timePosition OverviewLocation: Greenway Automotive GroupCompany Background:Greenway Automotive Group is a leading privately held automotive organization, recognized for its commitment to excellence across multiple states. With a network of dealerships known for outstanding performance in sales and customer satisfaction, we pride ourselves on fostering a diverse...
-
Sales Representative
4 weeks ago
Orlando, Florida, United States Greenway Automotive Full timeAbout Greenway AutomotiveGreenway Automotive Group is a leading automotive company with a strong presence in the industry. We are committed to providing exceptional customer service and building long-term relationships with our clients.Job SummaryWe are seeking a highly motivated and results-driven Sales Representative to join our team at Greenway Ford. As a...
-
Service Advisor
2 weeks ago
Orlando, Florida, United States Greenway Automotive Full timeService Advisor Opportunity at Greenway FordWe are seeking a skilled Service Advisor to join our team at Greenway Ford in Orlando, FL. As a Service Advisor, you will play a crucial role in ensuring a seamless service experience for our valued guests.Responsibilities:Greet and Assess Guest Needs: Greet guests and assess their service needs with a focus on...
-
Automotive Service Consultant
1 month ago
Orlando, Florida, United States Orlando Automotive LLC, Fountain Automotive LLC Full timeExperienced Service Consultant WantedOrlando Automotive LLC and Fountain Automotive LLC are reputable family-owned new car dealerships looking for a skilled Service Consultant to enhance our team. The successful candidate will possess:Background as an ASM / Service ConsultantA motivated, energetic, and dependable attitudeExceptional Customer Satisfaction...
-
Automotive Service Representative
1 week ago
Orlando, Florida, United States Main Street Auto Full timeJob SummaryMain Street Auto is seeking a highly organized and customer-focused Service Advisor to join our automotive service team. As a Service Advisor, you will play a pivotal role in providing exceptional customer service, managing their vehicle maintenance and repair needs while delivering a positive experience.Key ResponsibilitiesCustomer Interaction:...
-
Automotive Service Technician
1 month ago
Orlando, Florida, United States Riker's Automotive and Tire Full timeRiker's Automotive & Tire is seeking a skilled ASE Certified Automotive TechnicianAs a prominent player in the automotive repair industry, we are experiencing significant growth and are looking for talented technicians to enhance our service capabilities.What We Provide:Standard 5-Day Work ScheduleComprehensive Dental Coverage401k Retirement Plan...
-
Automotive Service Technician
1 month ago
Orlando, Florida, United States Riker's Automotive and Tire Full timePosition Available: ASE Certified Automotive TechnicianRiker's Automotive & Tire is seeking a skilled Automotive Technician to contribute to our growing operations. We are a leading auto repair service in the area, focused on delivering high-quality maintenance and repair solutions.What We Provide:Standard 5-Day Work ScheduleComprehensive Dental Coverage401k...
-
Automotive Service Technician
1 month ago
Orlando, Florida, United States Riker's Automotive and Tire Full timePosition Available: ASE Certified Automotive TechnicianRiker's Automotive & Tire is seeking a skilled Automotive Technician to join our expanding team in Orlando. We are a leading auto repair service provider, known for our commitment to quality and customer satisfaction.What We Provide:Standard 5-Day Work ScheduleComprehensive Dental Coverage401k Retirement...
-
Automotive Service Technician
1 month ago
Orlando, Florida, United States Riker's Automotive and Tire Full timeRiker's Automotive & Tire is seeking a skilled ASE Certified Automotive TechnicianAs a prominent player in the automotive repair industry, we are expanding our operations and looking for dedicated technicians to enhance our team.What We Provide:Consistent 5-Day Work ScheduleComprehensive Dental Coverage401k Retirement Plan (eligibility after one year of...
