Retail Sales Representative
1 week ago
This is a full-time position at Southeast LBM Holdco LLC that requires the incumbent to handle counter sales, provide customer service, and maintain stock levels on the sales floor. The primary goal is to deliver an excellent customer experience while working in a fast-paced retail environment.
Key Responsibilities:- Sell lumber and related materials to customers, providing expert advice and recommendations as needed.
- Support DIY customers with product information and assistance.
- Handle telephone inquiries from customers, responding promptly and professionally.
- Coordinate customer deliveries, ensuring timely and accurate execution.
- Create accurate sales tickets and enter all necessary information into the computer system.
- Operate a cash register and balance the drawer daily, maintaining a high level of accuracy.
- Maintain shelf and floor stock levels, working closely with the purchasing team to ensure adequate inventory in the stockroom.
- Ensure the sales floor remains attractive, orderly, clean, and safe for customers.
- A minimum of 3 years' work experience, with some sales experience preferred.
- A working knowledge of lumber and building materials, including their applications and uses.
- Strong computer literacy skills, including proficiency in software used for sales and inventory management.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
- The capacity to work independently with minimal supervision, demonstrating initiative and common sense.
- A high school diploma or equivalent, with a focus on business or a related field.
This position is performed in an office environment, requiring minimal physical activity and exposure to hazardous conditions.
Physical Demands:- Standing: Rarely
- Walking: Rarely
- Sitting: Frequently
- Handling/Gripping: Rarely
- Reaching Outward: Rarely
- Reaching above Shoulder: Rarely
- Climbing: Never
- Crawling: Never
- Squatting or Kneeling: Never
- Bending: Never
- Lifting/Carrying: Ability to lift and move up to 20 lbs using safe lifting techniques.
- Pushing/Pulling: Never
- PPE Requirement: None
We offer a competitive salary range of $45,000 - $60,000 per year, commensurate with experience, plus opportunities for professional growth and development within our company.
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