Sales and Service Representative
6 days ago
This role is responsible for handling counter sales, providing exceptional customer service, and maintaining a well-stocked and organized retail environment.
Key Responsibilities:- Sell lumber and related materials to customers who visit the showroom.
- Support DIY customers with their projects and provide product recommendations.
- Handle customer inquiries via phone and email, responding promptly and professionally.
- Coordinate delivery services as needed.
- Create accurate sales tickets and input data into the company's computer system.
- Operate the cash register and reconcile daily transactions.
- Maintain stock levels on the sales floor and work with purchasing to ensure adequate inventory in the stockroom.
- Ensure a clean, safe, and attractive sales environment at all times.
- A minimum of 3 years' work experience, with some sales experience preferred.
- A working knowledge of lumber and building materials is essential.
- Proficiency in using computers and software applications.
- Strong communication and interpersonal skills are required.
- The ability to work independently with minimal supervision is necessary.
- Effective relationship-building skills, both internally and externally, are crucial.
- A high school diploma or equivalent is required.
- Work is performed in an office setting.
- Standing: Rarely
- Walking: Rarely
- Sitting: Frequently
- Handling/Gripping: Rarely
- Reaching Outward: Rarely
- Reaching above Shoulder: Rarely
- Climbing: Never
- Crawling: Never
- Squatting or Kneeling: Never
- Bending: Never
- Lifting/Carrying: Able to lift and move up to 20 pounds safely
- Pushing/Pulling: Never
- PPE Requirement: None
- Full-time position, with occasional overtime required.
Estimated Salary: $45,000 - $60,000 per year, depending on location and experience.
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