Patient Services Representative

2 weeks ago


Miami, Oklahoma, United States INTEGRIS Health Full time
Job Description

INTEGRIS Health Medical Group Clinic Float Pool is seeking a Patient Services Representative to provide exceptional care to patients in Miami, OK.

This role involves working with our Clinic Float Pool team to answer telephones, take messages, scan and index information into the medical record, handle requests for medical records, and perform basic scheduling.

The ideal candidate will have 1 year of clerical experience, preferably in a healthcare setting, and experience with cashier procedures, basic accounting, and health insurance.

Responsibilities include:

  • Receiving and dispatching incoming phone calls
  • Collecting payments for copays and deductibles
  • Making financial arrangements for patients
  • Performing check in and out duties accurately and timely
  • Making appointments for visits and informing clinical employees or providers of emergencies
  • Verifying insurance eligibility and benefits and recording the information in the medical record
  • Completing referrals to specialty providers, home health, etc.

This position requires population-specific competencies and adherence to National Patient Safety Goals.

INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.



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