Customer Service Representative

1 week ago

Rockwall, Texas, United States Domino's Franchise Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our Domino's Franchise team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our business.

Key Responsibilities

  • Customer Service: Provide friendly and professional service to customers, responding to their inquiries and resolving any issues in a timely and efficient manner.
  • Order Taking: Take phone orders in a friendly and professional manner, ensuring that customer needs are met and orders are accurate.
  • Product Preparation: Prepare products for customers, including pizzas, sides, and desserts.
  • Inventory Management: Assist with inventory management, including stocking ingredients and supplies, and maintaining a clean and organized work area.
  • Cleanliness and Safety: Maintain a clean and safe work environment, adhering to health and safety standards and regulations.

Requirements

  • Excellent Communication Skills: Possess excellent communication skills, both verbal and written, to effectively interact with customers and colleagues.
  • Teamwork: Demonstrate a strong ability to work as part of a team, supporting colleagues and contributing to a positive and productive work environment.
  • Flexibility: Be available to work a variety of shifts, including evenings, weekends, and holidays.
  • Reliability: Demonstrate reliability and punctuality, ensuring that you are on time for all scheduled shifts.

What We Offer

  • Competitive Pay: Receive competitive pay and benefits, including opportunities for advancement and professional growth.
  • Flexible Scheduling: Enjoy flexible scheduling, including opportunities to work a variety of shifts and schedules.
  • Employee Discounts: Receive employee discounts on Domino's products and services.
  • Opportunities for Growth: Develop new skills and take on new challenges, with opportunities for advancement and professional growth.

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