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Field Service Engineer

2 months ago

New York, New York, United States TTG Imaging Solutions LLC Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to join our team at TTG Imaging Solutions LLC. As a Field Service Engineer, you will be responsible for installing, maintaining, and repairing molecular imaging equipment at various customer sites.

Key Responsibilities
  • Install, service, maintain, and modify molecular imaging equipment, including PET, PET/CT, CT, SPECT, and SPECT/CT systems.
  • Provide exceptional customer service and support, ensuring prompt and courteous resolution of customer issues.
  • Effectively communicate with customers, team members, and management to provide customer, competitive, and sales lead information.
  • Perform system installations using technical abilities and independent judgment during evaluations, troubleshooting, repairs, testing, refurbishing, routine maintenance, and validation.
  • Log and complete reports detailing service calls, indicating call types and on-site visits, including services completed and recommended parts for next service visit.
Requirements
  • Associate Degree in electronics or engineering discipline, and/or military equivalent training.
  • 2+ years of experience with molecular imaging equipment: PET, PET/CT, CT, SPECT, and SPECT/CT.
  • Valid Driver's license.
  • Strong customer service and communication skills.
  • Proficient with Cloud IOS, Microsoft Word, Excel, and CRM.
  • Expert level experience with standard and metric tools.
Working Conditions

Work is performed at hospitals, clinics, and physician offices. Employee must be able to work in confined areas, drive to and from facilities in all weather situations, and travel may be extensive.

Occupational Exposure

Work environment may involve exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment.