Senior Intake Sales Closer
15 hours ago
We are seeking a highly skilled and experienced Senior Intake Sales Closer to join our team at The Matian Firm, APC. As a key member of our intake team, you will be responsible for overseeing the operational excellence of our Intake team, ensuring seamless client relations, and driving business growth.
Key Responsibilities:- Directly oversee and manage the Intake team, ensuring efficient and effective client relations.
- Review and assign new business intake, persistently monitoring all potential new client inquiries.
- Screen telephone calls, establish relationships with clients, and follow up on pending inquiries.
- Update logs and reporting systems to reflect the status of all potential new clients.
- Conduct potential new client interviews with genuine empathy and compassion, scheduling appointments as needed.
- Collaborate with attorneys to complete the initial consultation process, assisting with administrative tasks related to opening new cases.
- Write emails, transcribe notes, research legal documents, and maintain complex spreadsheets.
- Bilingual (English/Spanish) with full proficiency.
- 2+ years of experience in Management.
- 3+ years of experience in Immigration Law (PREFERRED BUT NOT REQUIRED).
- 2-3 years of customer service and/or sales experience.
- Strong background with performance-based metrics.
- Case Management software experience is a major plus.
- Resourceful and motivated to solve issues as they arise.
- Customer service attitude.
We offer a competitive salary of $65,000.00 to $85,000.00 per year, paid parking, paid time off, and more. If you have a passion for the legal field and a desire to practice within an organization with lots of room for growth, apply now to join our team at The Matian Firm, APC.
We are an equal employment opportunity employer, welcoming everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.
Job Type: Full-time
Schedule: Monday to Friday, with weekends as needed
Work Location: In person
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