Retail Merchandise Associate

4 days ago


Redmond, Washington, United States Marshalls Full time
Job Title: Retail Merchandise Associate

We are seeking a highly motivated and customer-focused Retail Merchandise Associate to join our team at Marshalls. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities:
  • Provide exceptional customer service, engaging with all customers and embodying customer experience principles and philosophy.
  • Maintain a clean and organized store environment, adhering to all organizational, cleanliness, and recovery standards.
  • Accurately ring customer purchases/returns and count change back to customer according to established operating procedures.
  • Promote credit and loyalty programs, and maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
  • Process and prepare merchandise for the sales floor, following company procedures and standards.
  • Initiate and participate in store recovery as needed throughout the day.
Requirements:
  • Possess excellent customer service skills and a strong ability to work with peers and supervisors.
  • Able to work a flexible schedule to support business needs and respond appropriately to changes in direction or unexpected situations.
  • Possess strong communication and organizational skills with attention to detail, and be capable of multi-tasking.
  • Able to lift heavy objects with or without reasonable accommodation.
Benefits:

Marshalls offers a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.



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