Customer Service Warehouse Coordinator

4 days ago


San Antonio, Texas, United States Dal-Tile Full time

Our company, Dal-Tile, is seeking a skilled Customer Service Warehouse Coordinator to join our team. As a key member of our sales and inventory team, you will be responsible for providing exceptional customer service, processing sales transactions, and performing various warehouse duties.

As a Customer Service Warehouse Coordinator, your primary objective will be to perform a variety of customer service and office administration duties related to the operation of our Countertop location. This includes waiting on customers, assisting with order requirements, answering inquiries, providing samples, completing sales transactions, and addressing customer complaints.

You will also perform various office administration duties such as processing payments and receipts, reconciling DSRs and cash box, preparing bank deposits, balancing petty cash, and creating vendor orders. Additionally, you will enter customer orders, create plant/RDC orders, and complete stock replenishment orders.

In terms of warehouse duties, you will pull/assemble customer orders, check outbound orders for accuracy/completeness, conduct inventory stock checks, restock shelves, maintain displays, move, store, and replenish material, and conduct daily cycle counts. You may also operate crane forklift equipment and maintain a safe working environment by obeying all safety rules.

This role requires 3+ years of customer service experience and warehouse experience, including crane forlift experience. The ideal candidate will have excellent organization, math, time management, computer skills, detail-oriented, customer service, and safety conscious competencies.

We offer a competitive salary of $45,000 - $60,000 per year, comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.



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