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Vice President, Operations Manager

2 months ago

St Louis, Missouri, United States BluSky Full time

Job Summary:

The Vice President, Medical Operations is responsible for overseeing the day-to-day operations of our branch offices, ensuring seamless execution of our business strategies. This role requires a strong leader who can manage sales, business development, customer relationships, project management, and administration.

Key Responsibilities:

  • Manage Overall P&L at Office Level to Drive Profitability
  • Meet or exceed overall office sales, revenue, and EBITDA goals
  • Manage expenses to all established budgets
  • Drive profitability to meet or exceed established office goals
  • Hold team accountable to job-specific, minimum target margins
  • System utilization and data integrity
  • End user client base, including property management, property ownership, asset management, portfolio management, facility and maintenance management, etc.
  • Diamond Influencer relationships, including brokers, insurance adjusters, independent adjusters, consultants, hygienists, architects, engineers, etc.
  • Managed insurance repair programs
  • Drive project schedules and revenue to ensure monthly revenue targets are met or exceeded
  • Support Business Development activities and relationship building
  • Management and Human Resources
  • Ensure employee development and retention by coaching, training, and mentoring team members
  • Implement, in partnership with Human Resources, new hire orientation, and performance management planning
  • Oversight of time keeping and payroll management
  • Ensure all employees follow regulatory and BluSky Safety Program
  • Operations
  • Acquire, maintain, and protect company assets
  • Ensure proper project management practices are followed
  • Manage weekly production and WIP reports
  • Manage overall office budget and expenses
  • Ensure usage and compliance with management software and systems
  • Follow and implement Federal, State, and local employment laws
  • Follow and implement Federal, State, and local laws, including OSHA, IICRC, MSDS sheets, safety
  • Ensure BluSky paperwork and file documentation requirements are met, with focus on contracts, work authorizations, and subcontractor agreements
  • Manage accounts receivables per company goals
  • Manage accounts payables per company goals
  • Oversight of project schedules and adherence to start and completion dates to drive revenue
  • Achieve training goals and minimum attendance as established by BluSky
  • Leads and cultivates a positive office culture
  • All other duties and projects as assigned

Requirements:

  • 5+ years insurance restoration experience preferred
  • ~3+ years management experience preferred
  • ~ Ability to communicate effectively with clients, internal and external contacts throughout the project management process
  • ~ Must be able to attend Business Development networking functions as required
  • ~ Must be able to travel in response to project needs and leadership functions
  • ~ Proficient in Microsoft Office Suite and social media platforms such as LinkedIn
  • ~ Bachelor's degree in Construction Management, Engineering, Business, or equivalent experience required

BluSky Benefits:

BluSky provides a competitive base salary, a bonus plan for eligible positions, and a comprehensive benefits package that includes: a matching 401(k) plan, health insurance (medical, dental, and vision), paid time off, paid holidays, disability coverage, job-specific equipment, and extended benefits such as an Employee Assistance Program, Accident and Critical Illness Coverage, LegalShield, Professional Development Opportunities, a Paid Employee Referral Program, and much more.

Equal Employment Opportunity:

BluSky prohibits unlawful discrimination against applicants or employees based on age 40 or over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by Federal, State, or local law.

It is and will continue to be the policy of BluSky that all persons are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.