Front Office Operations Manager
2 weeks ago
We're a boutique hotel that believes in the power of human connections. Our founder, Bill Kimpton, revolutionized the hospitality industry by creating a culture that values authenticity and empathy. As our Front Office Manager, you'll be the face of our hotel, ensuring that every guest feels seen and heard.
Your Key Responsibilities- Lead all Front Office operations, setting the tone for exceptional guest service
- Provide guidance, mentorship, and coaching to your team members
- Review and balance revenues, ensuring accuracy and efficiency
- Assist guests with services and requests, always maintaining a warm and welcoming demeanor
- Supervise and motivate your team to deliver outstanding results
- Meet or exceed service standards, as measured by our Mystery Shopper Survey and guest feedback
- Manage payroll and expenses, ensuring we stay within budget
- Ensure all employees follow cash and credit handling procedures
- 2+ years of management experience in hospitality or a related field
- Bachelor's degree preferred
- Excellent communication and interpersonal skills
- Ability to lead by example, inspiring your team to deliver exceptional results
- Flexibility to work evenings, weekends, and holidays as needed
We're committed to creating a culture that reflects the diversity of our guests. We celebrate differences and welcome individuals from all backgrounds, experiences, and perspectives. Join us, and you'll be part of a community that values empathy, authenticity, and inclusivity.
We offer a comprehensive benefits package, including paid time off, medical/dental/vision insurance, 401k, and more. Plus, you'll have the opportunity to grow and develop your skills in a dynamic and supportive environment.
Ready to lead with purpose? Apply now to join our team at the Kimpton George Hotel.
-
Front Office Operations Manager
1 month ago
Washington, Washington, D.C., United States Omni Hotels & Resorts Full timeJob SummaryThe Omni Shoreham Hotel is seeking a highly skilled and experienced Front Office Manager to join our team. As a key member of our Front Office team, you will be responsible for ensuring maximum operating efficiency and high levels of guest satisfaction.Key ResponsibilitiesAssist the Director of Front Office with the oversight of operations...
-
Front Office Manager
1 month ago
Washington, Virginia, United States The Inn at Little Washington Full timeJob Title: Front Office ManagerWe are seeking a highly skilled and experienced Front Office Manager to lead our Front Office team at The Inn at Little Washington. As a key member of our management team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations in the Front Office.Key Responsibilities:Lead and...
-
Front Office Operations Manager
1 week ago
Washington, Washington, D.C., United States Hyatt Hotels Corporation Full timeHyatt Regency Crystal CityAs an Assistant Front Office Manager at Hyatt Regency Crystal City, you will be part of an elite luxury service team. You will be responsible for managing the day-to-day operations of the Front Office, bell stand, and concierges. This includes assisting the Front Office Manager with scheduling, inventories, training new staff,...
-
Front Office Manager
2 weeks ago
Washington, Virginia, United States The Inn at Little Washington Full timeLead Front Office Operations at The Inn at Little WashingtonSince 1978, The Inn at Little Washington has been a world-renowned restaurant and hotel. We're seeking a highly skilled Front Office Manager to lead our daily operations and deliver exceptional guest experiences.Key Responsibilities:Oversee Front Desk Managers, Front Office, Valet, and Guest Service...
-
Front Office Manager
1 month ago
Washington, Washington, D.C., United States Omni Hotels & Resorts Full timeJob SummaryThe Omni Shoreham Hotel is seeking a highly skilled and experienced Front Office Manager to join our team. As a key member of our Front Office leadership team, you will be responsible for ensuring maximum operating efficiency and high levels of guest satisfaction.Key ResponsibilitiesAssist the Director of Front Office with the oversight of Front...
-
Front Office Manager
2 weeks ago
Washington, Virginia, United States The Inn at Little Washington Full timeLead Front Office Operations at The Inn at Little WashingtonSince 1978, The Inn at Little Washington has been a renowned luxury hotel and restaurant. We are seeking a highly skilled Front Office Manager to lead our daily operations and deliver exceptional guest experiences.Key Responsibilities:Oversee Front Desk Managers, Front Office, Valet, and Guest...
-
Front Office Manager
2 months ago
Washington, Washington, D.C., United States Omni Hotels & Resorts Full timeJob SummaryThe Omni Hotels & Resorts is seeking a highly skilled and experienced Front Office Manager to join our team. As a key member of our Front Office team, you will be responsible for ensuring maximum operating efficiency and high levels of guest satisfaction.Key ResponsibilitiesAssist the Director of Front Office with the oversight of operations...
-
Front Office Operations Supervisor
2 weeks ago
Washington, Washington, D.C., United States Hersha Hospitality Management, LP Full timeAs a key member of our front office team, you will play a vital role in ensuring seamless operations and exceptional guest experiences. Your responsibilities will include supervising front office staff, maintaining high standards of guest service, and promoting sustainability practices.Key responsibilities:Supervise front office staff to ensure efficient and...
-
Front Office Manager
4 weeks ago
Washington, United States Remington Full timeJob Title: Front Office SupervisorRemington is seeking a highly skilled and experienced Front Office Supervisor to join our team at The Churchill Hotel near Embassy Row. As a Front Office Supervisor, you will be responsible for ensuring the smooth operation of the front office, providing exceptional guest service, and leading a team of front office...
-
Front Office Manager
2 weeks ago
Washington, United States Remington Full timeJob Title: Front Office SupervisorRemington is seeking a highly skilled and experienced Front Office Supervisor to join our team at The Churchill Hotel near Embassy Row. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key Responsibilities:Staffing and...
-
Front Office Manager
2 weeks ago
Washington, Washington, D.C., United States Omni Hotels & Resorts Full timeJob SummaryThe Assistant Front Office Manager is responsible for assisting the Director of Front Office with the oversight of operations relating to the Front Office, ensuring maximum operating efficiency and high levels of guest satisfaction and associate development.Key ResponsibilitiesEnsure standards and a consistent level of guest satisfaction are...
-
Front Office Manager
4 weeks ago
Washington, United States Hilton Washington DC National Mall The Wharf Full timeJob Title: Front Office ManagerJoin the Hilton Washington DC National Mall The Wharf team as a Front Office Manager and take on a challenging role that requires strong leadership skills and attention to detail. As a key member of our front office team, you will be responsible for ensuring that our guests receive exceptional service and that our hotel...
-
Front Office Operations Supervisor
2 months ago
Washington, Washington, D.C., United States Omni Hotels & Resorts Full timeOverview Omni Hotels & Resorts At Omni Hotels & Resorts, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. Our team members are dedicated to upholding the highest standards of hospitality, and we are looking for individuals who share our commitment to excellence. Our associates enjoy a supportive...
-
Front Office Manager
7 days ago
Washington, Virginia, United States The Inn at Little Washington Full timeJob DescriptionAs a key member of our team, the Front Office Manager will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations. This role requires a strong leader who can oversee front desk operations, manage staff, and maintain high standards of service.Key Responsibilities:Lead front desk operations and manage...
-
Director of Front Office Operations
2 weeks ago
washington, United States Salamander Washington DC Full timePOSITION OBJECTIVEResponsible for all front office functions and teams. Areas of responsibility include Bell, Hotel Services/Guest Experience, and Front Office. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually...
-
Director of Front Office Operations
1 month ago
Washington, United States Salamander Washington DC Full timePOSITION OBJECTIVEResponsible for all front office functions and teams. Areas of responsibility include Bell, Hotel Services/Guest Experience, and Front Office. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually...
-
Director of Front Office Operations
2 weeks ago
Washington, United States Salamander Washington DC Full timePOSITION OBJECTIVEResponsible for all front office functions and teams. Areas of responsibility include Bell, Hotel Services/Guest Experience, and Front Office. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually...
-
Director of Front Office Operations
1 month ago
Washington, United States Salamander Washington DC Full timePOSITION OBJECTIVEResponsible for all front office functions and teams. Areas of responsibility include Bell, Hotel Services/Guest Experience, and Front Office. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually...
-
Front Office Manager
1 month ago
Washington, United States Conrad Hotels & Resorts Full timeFront Office Manager Job DescriptionConrad Hotels & Resorts is seeking a highly skilled and experienced Front Office Manager to join our team at our stunning hotel in the heart of urban DC. As a Front Office Manager, you will be responsible for directing and administering Front Office operations to deliver outstanding guest service and financial...
-
Front Office Operations Supervisor
2 months ago
Washington, Washington, D.C., United States Omni Hotels & Resorts Full timeOverview Omni Hotels & Resorts As a prestigious establishment, Omni Hotels & Resorts is renowned for providing exceptional hospitality experiences. Our team members take pride in being part of a legacy that has hosted numerous notable figures and significant events. We are committed to fostering a culture of growth and development, offering...