Solar Operations and Maintenance Technician

2 days ago


Roseville, California, United States GoodLeap Full time
About GoodLeap

GoodLeap is a pioneering technology company that empowers sustainable solutions by delivering innovative financing and software products. Our mission is to make sustainable living more accessible, affordable, and easier to understand for homeowners and professionals alike.

With over 1 million homeowners benefiting from our technology, we've led to more than $27 billion in financing for sustainable solutions since 2018. Our platform is built on AI-powered applications and developer tools that drive transparent customer communication, deeper business intelligence, and streamlined payment and operations.

Job Summary

The Operations and Maintenance Specialist plays a critical role in maintaining GoodLeap's portfolio of installed energy systems. This role requires collaboration with customers, installers, and service providers to troubleshoot system issues and schedule service visits when needed.

Key Responsibilities
  • Monitor installed systems for outages or system alerts
  • Respond to customer inquiries and troubleshoot basic system issues remotely
  • Coordinate system repairs with installers and third-party service providers
  • Track and update open service tickets within GoodLeap's CRM
Requirements
  • Excellent customer service skills
  • Ability to adapt quickly to new systems
  • Intermediate Excel and Salesforce CRM knowledge
  • Team player with excellent written and verbal communication skills
  • Previous Solar O&M experience preferred
Compensation

$24.04 per hour

GoodLeap is an equal opportunity employer and welcomes applications from diverse candidates. We offer a collaborative work culture and a rewarding career for those who thrive in a dynamic environment.



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