Restaurant Operations Manager

4 days ago


University, Florida, United States Jimmy John Full time
Job Summary:

As a Restaurant Operations Manager at Jimmy John's, you will be responsible for managing all aspects of the restaurant to ensure exceptional customer service and high-quality products are delivered. You will oversee the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift.

Key Responsibilities:

• Manage a staff of approximately three to 15 employees
• Provide on-the-job training for all employees
• Delegate and be responsible for the ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste and theft
• Assist in the supervision of preparation, sales, and service of food
• Forecast food items and estimate what amount of each food item is needed and consumed per shift
• Supervise food preparation and service operations while on duty and assist Inshopper during rush periods to ensure restaurant efficiency
• Ensure every customer receives world-class customer service
• Route deliveries and supervise drivers to maximize delivery business and speed
• Complete daily food preparation, including opening procedures, meat and vegetable slicing, and bread production
• Complete closing procedures
• Execute systems and procedures with 100% integrity and completeness
• Complete daily and weekly paperwork
• Be responsible for 100% of the cash drawers at all times during the shift
• Audit previous shift's systems and procedures for 100% integrity and completeness
• Complete preventive maintenance and upkeep on store's equipment and supplies
• Perform other related duties as required

Work Environment:
Must be able to speak, read, and write the English language fluently and clearly. Must have strong math abilities in addition, subtraction, fractions, and percentages. Understand the use of a personal computer and various software such as Excel and Word.

Occasionally required to stand, walk, sit, use hands, reach with hands and arms, talk, hear, close vision, distance vision, peripheral vision, and depth perception. Occasionally required to climb, balance, stoop, kneel, crouch, or crawl, lift up to 50 pounds.

Special Requirements:
Willing to work overtime, holidays, weekends as business dictates. Must be 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance, a clean driving record, and have physical stamina to work 50-60 hours per week.

Benefits:
Paid Sick Leave, Employee Food Discount

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