Restaurant Service Manager

2 weeks ago


Quinnipiac University, United States Crimson Solutions Full time
About the Role

We are seeking a skilled Service Manager to join our team at Cäcilie Restaurant in Heilbronn, Germany. As a key member of our operations team, you will be responsible for delivering exceptional service to our guests and leading a high-performing service team.

Key Responsibilities
  • Provide exceptional service to guests, addressing their needs and ensuring a positive experience
  • Lead, develop, and motivate the service team to achieve high standards of service and quality
  • Manage resources, including inventory, ingredients, equipment, and personnel, to ensure efficient operations
  • Collaborate with the head chef and restaurant management to plan and execute special events and seasonal promotions
  • Communicate with the food management department to improve and expand recipes and the beverage menu
  • Ensure accurate ordering and payment processes for guests, as well as daily cash reconciliation
Requirements
  • Completed training in the hospitality industry, such as hotel or restaurant management, with additional qualifications in gastronomy preferred
  • Experience in leadership and planning, executing, and presenting service operations
  • Previous experience in the hospitality industry


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