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Operations Manager

2 months ago

Greenwood, Indiana, United States Ulta Beauty Full time
About the Role

We are seeking a highly skilled and experienced Operations Manager to lead our cross-functional teams in the Distribution Centers at Ulta Beauty. As a key member of our operations team, you will be responsible for improving processes, achieving financial and operational excellence, and delivering superior returns for retail, operational, and service-related industry and E-Commerce functions.

Key Responsibilities
  • Champion and model Ulta Beauty's mission, vision, and values
  • Influence accountability to plan, execute, and achieve objectives that align with company strategy for growth and profit
  • Identify patterns and anticipate business needs that will drive performance
  • Deliver efficient and effective solutions that meet the constraints of time, cost, and scope
  • Identify strategic trade-offs between store labor, inventory availability, and upstream expenses
  • Measure the effect of process changes and accurately quantify the impact
  • Collaborate cross-functionally to launch new initiatives and track/analyze performance
  • Raise awareness of process change impacts throughout the enterprise
  • Facilitate proactive change management to all levels of the organization impacted by project rollouts
  • Influence key stakeholders to achieve results in an autonomous manner
  • Determine the most efficient sequence of operations and workflow and recommend methods for maximum asset/people utilization
  • Recommend methods for improving associate efficiency and reducing waste of time and effort
  • Participate in training and testing for new systems and processes as part of implementation plan
  • Lead/executing best practices to promote associate engagement and enablement
  • Partner with leadership to build culture action plans that best align to our people strategies and business initiatives
  • Identify ways to build/implement talent capabilities at all levels while identifying opportunities for training and development
  • Plan and drive operational non-exempt staffing needs
  • Lead building-wide performance management plans in partnership with leadership team
  • Participate in talent calibration, culture survey action planning, goal setting, and rollout, performance review consultation, and IDP creation/execution
Requirements
  • High-energy and driven professional with strong leadership/team building skills
  • Demonstrated knowledge of distribution and E-Commerce operations in a retail environment
  • Ability to lead cross-functional teams with diverse goals and responsibilities
  • Demonstrated skill in driving initiatives related to teams, projects, and quality
  • Excellent analytical and organizational skills, to include trouble-shooting, prioritizing, and multi-tasking
  • Ability to quickly learn business processes outside one's area of expertise
  • Nimbleness, with the innovation to apply process improvement initiatives
  • Strong computer skills (specifically, MS Office, WMS Application)
  • Bachelor's degree preferred, but not required