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Radiology Scheduler

2 months ago

Mount Kisco, New York, United States UnitedHealth Group Full time
Opportunities with Optum in the Tri-State Region

Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey, and Connecticut.

Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic healthcare organization and discover the meaning behind Caring. Connecting. Growing together.

About the Role

The Radiology Scheduler is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes.

Supports the teams in meeting financial, clinical, and service goals.

Responsibilities
  • Obtain accurate and updated patient information, such as name, address, insurance information
  • Perform insurance verification on the date of service
  • Scheduling radiology procedures in an organized and efficient manner
  • Knowledge of medical terminology and radiology procedures and requirements
  • Obtain patient signatures for required documents
  • File and maintain medical records
  • Confirms and schedules appointments
  • Answering incoming and outgoing telephone calls promptly and courteously
  • Perform referral documentation promptly
  • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments, and obtaining copies lab results or specialist reports
  • Adhere to the standards identified via Sparq regarding Optum Employee Policies
  • Work cohesively with fellow employees to achieve specific team goals
  • Keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
  • Comfortable working in a high-paced environment
  • Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care
  • Assure the continuity of care through scheduling and tracking systems
  • Provide effective communication to patient/family team members and other healthcare professionals as evidenced by documentation, case conferences, communication notes, and evaluations
  • Comply with administrative policies to ensure quality of care
  • Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and/or scanning documents, and assigning to the appropriate electronic chart
  • All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
  • Cross-train and help in other locations if needed
  • Performs other duties as assigned
What We Offer

At UnitedHealth Group, we believe everyone deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.

We offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution. Our mission is to help people live healthier lives and make the health system work better for everyone.

We are an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.