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Hospital Hospitality Specialist
1 month ago
Estimated salary: $60,000 - $80,000 per year.
About UPMC Magee-Womens HospitalOur hospital is dedicated to providing personalized care to women and their families throughout all stages of life. With a legacy spanning over 100 years, we have earned a reputation for excellence in healthcare. Our commitment to innovation, quality, and patient-centered care sets us apart from other hospitals.
About the Job DescriptionAs a Patient & Family Concierge, Senior, you will play a vital role in enhancing the patient experience. Your responsibilities will include:
- Patient Destination Coordination: Escort patients and families to their designated destinations, providing clear directions and support.
- Environmental Service Responsibilities: Maintain a clean and safe environment by cleaning patient rooms, public areas, and offices, adhering to established protocols.
- Dietary Service Requirements: Prepare and serve meals according to patient needs, following strict food safety guidelines.
- Transportation Duties: Transport patients, equipment, and lab specimens between units, treatment centers, and other designated areas safely and efficiently.
- Supply and Equipment Management: Order and deliver necessary supplies, equipment, and medications to patient units and other areas, ensuring accurate inventory and expiration dates.
- Administrative Support Tasks: Complete administrative duties, respond to phone calls, and update records accurately to ensure seamless patient care.
Your success in this role requires strong communication skills, attention to detail, and the ability to work effectively in a dynamic environment. If you are passionate about delivering exceptional patient experiences, we encourage you to apply for this exciting opportunity
