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Customer Service Representative

2 months ago

Arizona City, Arizona, United States Kneaders Bakery & Cafe Full time

About Kneaders Bakery & Cafe

We are a dynamic bakery and cafe chain that values food quality, customer service, and community. Our team is passionate about providing an exceptional experience for our guests.

Job Summary

We are seeking a Front of House Team Member to join our team. As a Front of House Team Member, you will be responsible for providing excellent customer service, working efficiently in a fast-paced environment, and maintaining a clean and welcoming atmosphere.

Responsibilities

  • Provide exceptional customer service, actively listening to guests and suggesting menu items and gifts.
  • Work quickly and efficiently, learning from mistakes and seeking opportunities to help other departments.
  • Maintain a clean and welcoming atmosphere, adhering to local, state, and federal regulations for food handling and sanitation standards.
  • Work a flexible schedule, with shifts varying from week to week depending on customer traffic and time of year.
  • Meet the minimum age requirement of 18 years old.

Requirements

  • 1+ years of customer service or serving experience (preferred, not required).
  • Attentiveness to compliance with local, state, and federal regulations for food handler and sanitation standards.
  • Flexible schedule standards.

What We Offer

  • A free meal provided during each shift worked.
  • Generous food and retail discounts.
  • Health benefits to support health and wellness.
  • Pet insurance for your 4-legged family members.
  • Career growth opportunities, including restaurant leadership, retail management, and specialization in pastry and bread baking.