Director of Information Technology
3 weeks ago
About Questeq:
We are a technology company that stands for quality and innovation. Our teams possess the tools to make a real impact in the education sector. We bridge the gap between technology and curriculum, driving innovation in the classroom. Our mission is to provide the latest technology and means for total utilization to schools, making a positive cultural change towards digital transformation.
About the Role:
The Director of Information Technology will lead the talented team at the Hopewell School District. You will be the primary interface between Questeq and the educational institution, responsible for managing the overall education technology delivery model.
Key Responsibilities:
- Collaborate with the district's administrative team to achieve district goals
- Participate in administrative team meetings and lead or serve on the customer's technology committee
- Communicate effectively with all levels of the school system staff
- Manage the IT support staff and oversee day-to-day technical support and network operations
- Develop and manage the district technology budget and purchasing process
- Supervise the system-wide inventory of technology assets and identify technology infrastructure current and future needs
- Recommend technology improvements and conduct periodic district staff training
- Manage and track call ticket queue, ticket documentation, and time to close metrics
- Analyze ticket information and identify productivity improvements
Qualifications & Educational Requirements:
- Bachelor's degree in a technically related field
- A+, Network+, and Microsoft technical certifications preferred
- Experience with Apple products and leadership & vision
- Experience with strategic planning, ethics & policies, and instructional focus
- Team building & staff development experience
- Clearly defines and consistently communicates staff performance expectations
- Creates innovation and supports continuous staff improvement
- Rating, rewarding, and holding staff accountable for achieving specific goals
Compensation Package:
This is a full-time, benefited position with medical, dental, vision, and a 401k with company match.
Equal Opportunity Statement:
We are committed to diversity and inclusivity in our hiring practices.
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