Restaurant Operations Manager

2 weeks ago


Providence, Rhode Island, United States Sonic Drive In Full time

Sonic Drive-In

Position: Restaurant Operations Manager

Location: Warwick, Rhode Island

Are you prepared to oversee a dynamic team and enhance the food service experience? Step into the role of Restaurant Operations Manager at SONIC Drive-In, where you will play a crucial part in guiding, supporting, and inspiring restaurant staff to provide outstanding service while ensuring customer satisfaction.

Key Responsibilities:

  • Supervise, train, and mentor Crew/Team members, Carhops, and Skating Carhops
  • Direct and allocate tasks to restaurant employees to uphold operational excellence
  • Ensure employee adherence to company policies and procedures
  • Create work schedules and manage staffing requirements
  • Oversee inventory management and place supply orders
  • Maintain accurate employment and payroll documentation
  • Promote a customer-centric approach
  • Address guest inquiries and resolve complaints
  • Conduct interviews and recruit restaurant crew and management personnel
  • Generate operational reports and formulate strategic action plans
  • Execute marketing initiatives

Qualifications:

  • High school diploma or equivalent is required
  • At least 2 years of experience in restaurant management
  • Familiarity with labor laws and regulations
  • Strong leadership, communication, and problem-solving abilities
  • Basic accounting and computer proficiency

Become a part of SONIC Drive-In, where the nostalgic atmosphere and delightful menu keep the excitement alive. This is an opportunity to contribute to a vibrant and engaging environment.



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