Financial Services Representative
2 months ago
Job Summary
We are seeking a highly skilled Patient Financial Services Specialist to join our team at Western Reserve Hospital. As a key member of our revenue cycle team, you will be responsible for reviewing and resolving patient account inquiries, providing financial counseling, and initiating payment plans.
Key Responsibilities
- Review and resolve patient account inquiries via telephone and written communication
- Provide financial counseling and initiate payment plans for private-pay claims
- Process Care Assurance/Charity patient applications
- Collaborate with healthcare teams to ensure accurate and timely billing and payment
Requirements
- High school diploma or equivalent
- At least three years of experience in healthcare billing and/or follow-up or hospital customer service
- Proficient in standardized PC applications
- Excellent interpersonal and organizational skills
- Ability to maintain confidentiality of patient and financial information
What We Offer
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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