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Customer Service Representative

4 weeks ago

Hebron, Kentucky, United States McLane Company Full time
Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at McLane Company. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, processing orders, and resolving any issues that may arise.

Key Responsibilities
  • Process customer orders in a timely and accurate manner
  • Provide exceptional customer service through phone, email, and in-person interactions
  • Resolve customer complaints and issues in a professional and courteous manner
  • Process credit requests and manage customer accounts
  • Prepare and distribute daily reports to management and other stakeholders
Requirements
  • High school diploma or equivalent required
  • At least 1 year of call center or foodservice distribution experience preferred
  • Basic working knowledge of Microsoft Office programs (Excel, Outlook, Word)
  • Ability to work in a fast-paced environment and meet deadlines
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • A dynamic and supportive work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application today.