Golf Experience Specialist

4 weeks ago


Cleveland, Ohio, United States Five Iron Golf Full time

Job Title: Golf Experience Specialist

Job Summary: Five Iron Golf is seeking a Golf Experience Specialist to deliver exceptional service and genuine hospitality to our guests. As a key member of our team, you will be responsible for ensuring a memorable experience for each guest, from check-in to check-out.

Responsibilities:

  • Provide above-and-beyond service to guests with a friendly face
  • Own the overall guest experience from check-in to check-out
  • Learn the ins and outs of our golf simulators to steer guests towards appropriate gameplay and maximize user experience
  • Maintain extensive knowledge of our food and beverage offerings
  • Maintain up-to-date knowledge of all of our products and business lines
  • Ensure the golf simulators are clean and presentable
  • Display attention to detail by actively checking in with guests throughout their booking
  • Ensure guest satisfaction and engagement at all times
  • Take pride and ownership of each guest's enjoyment and fun at Five Iron Golf

Requirements:

  • Server and/or hospitality experience encouraged but not required
  • Upbeat energy and enthusiasm
  • Positive attitude
  • Ability to work in a fast-paced environment and work with a team
  • Ability to stand, walk, and bend for long periods of time
  • Ability to obtain proper licensing and certifications for the location
  • Proficient verbal and oral communication skills
  • Ability to lift up to 50 lbs

Benefits:

Health, Dental, and Vision insurance

Long and Short Term Disability

Accident and Critical Illness Insurance

401K

Meals while working are included for free

Pay: $XX.XX Competitive hourly wages + tips

Job Type: Non-Exempt

Hours: vary by week; emphasis on night and weekend shifts.


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