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Cloud Solutions Architect
2 months ago
Position: Solutions Architect
Department: Product Management
Employment Type: Full-Time
Location: Remote
Reporting Structure: Reports to Chief Product Officer
Stakeholders: Product Development Team
About Resulticks
Resulticks is a cutting-edge, integrated marketing automation platform that empowers brands globally to effectively engage, acquire, and retain customers. Developed by a team of experts in marketing, technology, and business strategy, Resulticks facilitates a significant shift towards personalized, conversion-driven customer engagement. At its core, Resulticks features an advanced Customer Data Platform (CDP) that provides AI-enhanced omnichannel orchestration, comprehensive analytics, next-best engagement strategies, and unique attribution capabilities.
Recognized in Gartner's Magic Quadrant for Multichannel Marketing Hubs for six consecutive years, Resulticks has also received accolades such as the Microsoft 'Elevating Customer Experience with AI' award. With headquarters in Singapore and New York City, Resulticks operates on a global scale, serving both B2B and B2C markets across various regions.
Role Summary
This position is responsible for leading Advanced Analytics and AI-driven customer engagement initiatives, including architectural design discussions, implementation projects, and proof of concepts. The ideal candidate will possess experience in customer-facing roles and demonstrate expertise in conducting in-depth technical discussions with senior executives to facilitate cloud deployment.
Key Responsibilities
- Facilitate the deployment of customer workloads onto Azure Data Services, enhancing platform utilization through deployment guidance and support for customers' cloud adoption strategies.
- Establish and nurture strong relationships with key clients to promote long-term Azure adoption, identifying and expanding opportunities for increased deployment and consumption in collaboration with the sales team.
- Lead project deployments, develop supporting materials, and provide training for sales personnel and partners in specialized areas.
- Stay informed on market trends and competitive dynamics.
- Mentor technical sales staff to achieve necessary data platform technical certifications.
Qualifications
- In-depth knowledge of data platform technologies and emerging computing trends.
- Relevant Solutions Architect Certifications: AWS, Google Cloud, Microsoft Azure.
- Experience with major big data technologies and frameworks, including Hadoop, Spark, and MongoDB.
- Hands-on experience with popular big data distributions such as Cloudera and Hortonworks.
- Familiarity with cloud-based big data solutions like Azure HDInsight and Amazon EMR is advantageous.
- Proven ability to build strong technical relationships with senior executives and drive data platform growth in strategic accounts.
- Demonstrated success in collaborative decision-making, conflict resolution, and effective communication.
- 5+ years of experience in consultative technical sales and deployment projects, managing stakeholder relationships to achieve consensus.
- 5+ years of experience in architecture, design, and implementation of complex application frameworks.
Preferred Skills
- Project Management skills and/or certification.
- Demonstrated Thought Leadership in relevant fields.
- Leadership experience in significant transformational projects and successful implementations.
- Strong presentation skills for diverse audience sizes.
Education
- Master's degree in Computer Science or Information Systems.
Authorization
Must possess authorization to work in the United States.
Resulticks is an equal opportunity employer committed to fostering diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by applicable laws.
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