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Operations Manager

1 month ago


South Bend, Indiana, United States Staab Management Company dbaPizza Hut Full time
Job Summary

We are seeking a highly skilled Operations Manager to oversee the daily activities of our team. The ideal candidate will have previous experience in customer service, food, or related fields, and possess excellent leadership qualities.

Key Responsibilities:

  • Supervise a team of cooks, drivers, and servers to ensure optimal efficiency.
  • Adjust daily schedules to meet business needs.
  • Train and evaluate employees to ensure high-quality service.
  • Track monthly results and trends for business forecasting.
  • Resolve escalated customer complaints in a professional manner.

Requirements:

  • Previous experience in customer service, food, or related fields.
  • Ability to thrive in a fast-paced environment.
  • Excellent written and communication skills.
  • Strong leadership qualities.

About Us:

Staab Management has been a leading Pizza Hut franchise for over 50 years. We offer a dynamic work environment and opportunities for growth and development.