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Sales Support Specialist
2 months ago
About Us:
Asset Based Lending, LLC ("ABL"), a prominent Hard Money Lender, is headquartered in New Jersey and has been serving the real estate investment community since its inception in 2010. We specialize in providing swift bridge financing solutions for the acquisition, renovation, or construction of various property types, including single-family, multi-family, and mixed-use properties, as well as offering DSCR rental loans for long-term investors. Over the years, we have successfully closed thousands of loans, achieving over $2B in originations. Following our acquisition by a private equity firm in 2021, we are focused on sustainable growth and innovation, aiming to solidify our status as a leading private lender nationwide.
Our Core Values:
- Facilitate Sound Lending
- Deliver Outstanding Service Consistently
- Safeguard Our Firm
- Shape Tomorrow's Landscape
Position Overview:
The Sales Support Specialist plays a crucial role in streamlining the sales pipeline process. This position entails coordinating and overseeing the advancement of leads and opportunities through the sales funnel, ensuring seamless transitions between various sales stages while delivering exceptional customer service. The Sales Support Specialist collaborates closely with the sales team, monitors key performance indicators, and generates regular reports and insights to promote a more efficient sales operation.
Key Duties:
- Pipeline Oversight: Supervise and manage the sales pipeline, ensuring that leads and opportunities progress efficiently through each phase of the sales process.
- Lead Evaluation: Evaluate the quality and potential of incoming leads, arranging meetings for the lending team as necessary.
- Sales Process Enhancement: Continuously assess and improve the sales pipeline process, identifying obstacles, inefficiencies, and areas for enhancement. Implement strategies to boost overall sales performance.
- Team Collaboration: Partner with the sales team, offering guidance and support on pipeline management strategies, best practices, and tools. Encourage effective communication and collaboration among sales representatives and other departments.
- CRM Management: Maintain accurate and current data entry in the customer relationship management (CRM) system, including updates on lead status, sales activities, and customer interactions.
- Client Relationship Support: Assist the sales team in fostering and sustaining strong customer relationships by providing timely updates, addressing inquiries, and resolving issues as they arise.
Qualifications and Skills:
- Demonstrated experience in sales, sales operations, or customer service.
- Strong analytical and problem-solving abilities, with the capacity to interpret data and derive meaningful insights.
- Excellent organizational and multitasking skills to handle multiple leads and opportunities concurrently.
- Proficient in utilizing CRM systems and sales software tools.
- Strong communication and interpersonal skills to collaborate effectively with the sales team and stakeholders.
- Self-driven and results-oriented, with a proactive approach to managing the sales pipeline.
- Detail-oriented with a commitment to accuracy and data integrity.
- Able to adapt to shifting priorities and perform well under pressure in a dynamic sales environment.
