Data Center Facility Manager

3 weeks ago

WinstonSalem, North Carolina, United States CBRE Full time

About the Role

This position oversees the operations and development of a team of Critical Environment engineers onsite, ensuring they provide both Preventative Maintenance (PM) and Repair Services to the Client & their customers onsite (within agreed Service Level Agreement.)

Assists the client's Data Center Manager, providing support for Data Center operations. Provides on-site support for the provision and maintenance of Critical Environment services.

Key Responsibilities

  • Manage unforeseen circumstances that occur and provide relevant feedback to Client / CBRE management where necessary.
  • Mentor & motivate the Critical Environment team, providing them with regular feedback to ensure they continually improve. Identify areas for training where necessary.
  • Overall responsibility for Configuration Management (CM)MS Work Orders, Preventative Maintenance (PM), Configuration Management (CM), or Repairs within the agreed SLA timeframe, or escalate if issues cannot be resolved promptly.
  • Ensure the completion of facility infrastructure equipment installations within the agreed SLA timeframe and to applicable internal, manufacture and industry standards.
  • Information Technology equipment power installations, relocation and decommission requests within the agreed SLA timeframes and to applicable internal, manufacture and industry standards.
  • Daily routine checks and cleanup of the data halls and record their findings.
  • Mechanical and Electrical troubleshooting support (chiller, Computer Room Air Conditioning (CRAC), Computer Room Air Handler (CRAH), Uninterruptible Power Supply (UPS), Power Distribution Unit (PDU), Static Transfer Switches (STS), etc.)
  • Ensure all deployments are installed to applicable internal, manufacture and industry standards.
  • Ensure that all records are updated following any changes made and that documentation is also kept up to date for all applicable processes.
  • Ensure that Method Statements and Risk Assessments are prepared and used for all tasks, providing safe working practices at all times.

Requirements

  • High School Diploma/GED required, Bachelors Degree preferred. 5-8 years of management experience in mechanical or electrical engineering, preferred.
  • Accredited training in the installation of DC Facilities Infrastructure and Building Management System (BMS), preferred.
  • A proven knowledge of Critical Facility or DC equipment and their components including UPS, PDU, STS, EG, CRAC, CRAH , etc.
  • A strong understanding of the Data Center environment, and the working restrictions applicable to such environments.
  • Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
  • Ability to respond effectively to sensitive issues.

About CBRE

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

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