Guest Experience Expert Overnight

2 weeks ago

Truckee, California, United States Marriott International, Inc Full time
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at The Ritz-Carlton Lake Tahoe. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring that our high standards of service are met.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and efficient manner
  • Complete reports and maintain accurate records
  • Share the highlights of the local area with guests and provide recommendations
  • Ensure that all interactions with guests are professional and courteous
  • Work collaboratively with other team members to achieve common goals
Requirements
  • High school diploma or equivalent
  • No related work experience required
  • No supervisory experience required
  • License or certification not required
Benefits

We offer a competitive hourly rate of $23.28, as well as a range of benefits including health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.

About Us

At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are proud to be a global brand leader in luxury hospitality, and we are committed to delivering exceptional experiences for our guests. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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