Guest Experience Expert Overnight
4 weeks ago
We are seeking a skilled Guest Experience Expert to join our team at The Ritz-Carlton. As a key member of our staff, you will be responsible for delivering exceptional guest service and creating memorable experiences for our guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Provide exceptional guest service and respond to guest requests in a timely and professional manner.
- Work closely with other departments to ensure seamless delivery of services and amenities.
- Maintain a high level of knowledge about our hotel's services, amenities, and local attractions.
- Participate in ongoing training and development to enhance skills and knowledge.
Requirements
- High school diploma or equivalent required.
- No prior work experience necessary, but a positive attitude and willingness to learn are essential.
- Ability to work a variety of shifts, including evenings, weekends, and holidays.
- Excellent communication and interpersonal skills.
What We Offer
- A competitive hourly rate of $23.28.
- A comprehensive benefits package, including health insurance, 401(k) plan, and paid time off.
- Opportunities for career growth and development within Marriott International.
About Us
The Ritz-Carlton is a global luxury hotel brand that is part of Marriott International. We are committed to providing exceptional guest service and creating memorable experiences for our guests. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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