Front Desk Coordinator

4 weeks ago


Janesville, Wisconsin, United States Familia Dental Full time
About the Role

Familia Dental is seeking a highly organized and customer-focused Front Desk Receptionist to join their team in Janesville, WI. As a key member of our front office team, you will be responsible for providing exceptional patient service, managing patient accounts, and ensuring seamless communication between patients, dentists, and staff.

Key Responsibilities
  • Check in patients, verify insurance eligibility, and confirm appointments
  • Answer phone calls, schedule appointments, and maintain accurate patient records
  • Process payments, submit claims to insurance companies, and maintain confidentiality
  • Participate in morning huddles, chart reviews, and regular office meetings to stay informed and aligned with team goals
Requirements
  • Excellent customer service and verbal communication skills
  • Ability to read, write, and understand information, and effectively present it to patients
  • Basic computer knowledge and experience with dental management software (preferred)
  • Organizational skills, attention to detail, and ability to work in a fast-paced environment
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment


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