Intake Coordinator

1 month ago


Indianapolis, Indiana, United States Law Office of Deidra Haynes Full time
Job Summary

We are seeking a highly skilled and compassionate Intake Coordinator to join our team at the Law Office of Deidra N. Haynes. As the first point of contact for potential clients, you will play a critical role in providing exceptional customer service and ensuring a smooth intake process.

Key Responsibilities:

  • Respond to phone calls, emails, and online inquiries from potential clients
  • Collect and verify client information, including contact details and case specifics
  • Schedule consultations and appointments with our attorneys
  • Monitor and maintain our firm's calendar to ensure timely and efficient case management
  • Collaborate with our team to resolve client inquiries and concerns

Requirements:

  • 1+ year of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in Microsoft Office and Google Suite
  • Bi-lingual skills a plus, particularly in Spanish

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional client service, we encourage you to apply for this exciting opportunity.



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