Medical Assistant

2 weeks ago


Phoenix, Arizona, United States HonorHealth Full time
Job Summary

The Medical Assistant provides general front and back office support to professional staff at HonorHealth. This role is responsible for maintaining clean, neat, and well-stocked exam rooms, escorting patients to exam rooms, and providing quality phone service by scheduling patients or referring callers to the appropriate party.

Under the direction of a Provider, the Medical Assistant performs a variety of duties in connection with the examination and treatment of patients. This may include preparing treatment rooms for examination of patients, escorting patients to the examining room, obtaining a brief history, documenting chief complaint, taking vital signs, and prepping the patient for exam.

The Medical Assistant works in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction. This role requires knowledge of medical front and back office procedures, as well as basic life support (BLS) certification.

Responsibilities
  • Maintains clean, neat, and well-stocked exam rooms
  • Escorts patients to exam rooms
  • Provides quality phone service by scheduling patients or referring callers to the appropriate party
  • Prepares treatment rooms for examination of patients
  • Assists the physician/clinician on exams and any special procedures
  • May travel to off-site locations to perform diagnostic testing and assist in physical exam components
  • May administer and record injections and TB testing under the supervision and order of the physician
  • Performs venipuncture and obtains specimens, performs CLIA waived lab tests
  • Receives telephone calls from patients, pharmacy, and others; documents and relays information to provider for action
  • Phones pharmacy with approved medication orders/refills
  • Performs a variety of front office duties as needed, including reception, telephone, chart maintenance, insurance forms, and scheduling
Qualifications
  • High School Diploma or GED Required
  • Completion of a MA training program Required
  • Basic Life Support (BLS) BLS Required
  • Fingerprint Clearance Card - State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) Required

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