Energy Customer Care Representative

4 weeks ago


Wichita, Kansas, United States ValorVIP Full time
Job Title: Energy Customer Care Agent

Job Summary:

We are seeking a highly motivated and customer-focused Energy Customer Care Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our energy customers, resolving their issues, and ensuring their satisfaction.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our energy products and services
  • Upsell and cross-sell energy products and services to customers
  • Meet or exceed customer satisfaction targets
  • Work collaboratively with other teams to resolve customer issues

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of energy products and services
  • Ability to work a variety of shifts, including evenings and weekends

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Fun and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application, including your resume and cover letter, to our website.



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