Energy Customer Care Representative
4 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused Energy Customer Care Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our energy customers, resolving their issues, and ensuring their satisfaction.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and helpful information to customers regarding our energy products and services
- Upsell and cross-sell energy products and services to customers
- Meet or exceed customer satisfaction targets
- Work collaboratively with other teams to resolve customer issues
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic knowledge of energy products and services
- Ability to work a variety of shifts, including evenings and weekends
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Fun and dynamic work environment
- Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application, including your resume and cover letter, to our website.
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