Digital Data Analyst
3 days ago
Join Syntricate Technologies, a Minority Business Enterprise (MBE) and E-Verify certified firm, in providing high-quality, cost-effective business solutions and consulting services for the intricate IT world.
About the Role:We are seeking a skilled Digital Data Analyst to provide input and support for Insights generation for digital experiences. This role collaborates with the data team to ensure effective delivery of digital experience insights.
Key Responsibilities:- Create, maintain, and publish & share insight dashboards using various tools.
- Analyze digital, operational, session replay, VOC, customer call center, and other data sources to deliver Insights that will improve digital experiences at UPS.
- Understand how audiences are created in Adobe Audience Manager (DMP), and how to leverage these audiences for robust Insights.
- Use a website debugger to analyze the tagging on , for troubleshooting and analytics planning.
- Bachelor's degree preferred, data analytics degree is preferred.
- 3+ plus years of digital data analytics experience.
- MarTech tools / knowledge, Adobe Analytics, Fullstory, Qualtrics, Microsoft Power BI.
- What is the candidate's full legal name?
- What is the candidate's Month and Day of DOB (required for submission to client as an unique identifier)?
- What is candidate's desired hourly pay rate?
- Please provide the link to candidate's LinkedIn profile.
- Where is the candidate located? If candidate is not near the job location, please explain relocation plan in detail (e.g. timeline, relocating with family, selling/buying property).
- Is the candidate legally authorized to work in the US for any employer?
- Will the candidate now or in the future, require immigration sponsorship for work authorization (for example, H-1B status)?
- Can you provide examples of how you have utilized MarTech tools such as Adobe Analytics, Fullstory, Qualtrics, and Microsoft Power BI in previous roles to derive actionable insights for improving digital experiences?
- Can you describe a situation in your previous experience where you reviewed specific customer and network data to inform decision-making or take specific actions?
We take pride in being a Minority Business Enterprise (MBE) and E-Verify certified firm, committed to excellence in our services.
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