Front of House Shift Lead

4 days ago


Riverside, California, United States Chick-fil-A Central Ave & Riverside Plaza Full time
Job Overview

As a Front of House Shift Lead at Chick-fil-A Central Ave & Riverside Plaza, you will play a key role in ensuring the smooth operation of our restaurant during your shift. You will lead a team of front-of-house team members, providing exceptional customer service and maintaining high standards of quality and cleanliness.

Key Responsibilities:

  • Team Leadership: Supervise and support front-of-house team members, fostering a positive and productive work environment.
  • Customer Experience: Ensure every guest receives friendly, efficient service and that their needs are met promptly.
  • Operational Oversight: Manage daily operations during your shift, including cash handling, order accuracy, and food presentation.
  • Problem Resolution: Address any guest concerns or issues that arise, using effective problem-solving skills to ensure satisfaction.
  • Inventory Management: Assist with inventory tracking and ordering supplies as needed to maintain operational efficiency.
  • Cleanliness and Safety: Ensure compliance with health and safety regulations, maintaining a clean and organized work environment.

Qualifications:

  • Leadership Skills: Previous experience in a supervisory role or as a team member in a fast-paced environment.
  • Customer-Focused: Strong commitment to providing excellent customer service and creating a positive guest experience.
  • Team Player: Ability to motivate and inspire team members to achieve their best.
  • Effective Communication: Strong verbal communication skills for interacting with both guests and team members.
  • Flexible Availability: Willingness to work various shifts, including weekends and holidays.

Benefits of Joining Our Team:

  • Sundays Off: Enjoy a well-deserved break on Sundays.
  • Welcoming Environment: Work in a friendly and inclusive environment.
  • Culture of Care: Be part of a team that values and supports each other.
  • Competitive Pay: Receive a competitive salary and benefits package.
  • Career Advancement Opportunities: Develop your skills and advance your career within our company.
  • Leadership Development: Receive training and support to become a leader in our team.
  • Employee Meals & Discounts: Enjoy discounts on food and merchandise.
  • Education Scholarships: Receive up to $2500 in education scholarships.
  • On-the-job Training: Learn and develop new skills on the job.
  • Flexible Schedules: Enjoy flexible scheduling to balance work and personal life.


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