Automotive Service Manager

2 days ago


Sewell, New Jersey, United States C&J Automotive & Tire of Sewell Full time
{"title": "Service Manager", "description": "Service Manager

C&J Automotive is seeking an experienced Service Manager to lead our team in delivering exceptional customer service and achieving financial goals.

Key Responsibilities:
  • Lead and manage a high-volume service shop, ensuring efficient operations and customer satisfaction.
  • Develop and implement strategies to meet and exceed financial targets, while maintaining high customer service standards.
  • Collaborate with internal and external customers to ensure seamless communication and resolution of issues.
  • Manage and maintain accurate records, including customer information, repair orders, and inventory.
  • Recruit, train, and develop a high-performing team of service technicians and support staff.
  • Stay up-to-date with industry developments and best practices, applying knowledge to improve service delivery and efficiency.
Requirements:
  • 10+ years of experience in a similar role, preferably in a high-volume service shop.
  • Proven track record of achieving financial targets and improving customer satisfaction.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects.
  • Valid driver's license and a clean driving record.
Benefits:
  • No weekends or holidays.
  • Closed and paid holidays.
  • Annual holiday party.
  • Paid training and development opportunities.
  • Above-industry-standard compensation and profit-sharing opportunities.

C&J Automotive is committed to providing a positive and supportive work environment, with a focus on employee growth and development. If you are a motivated and experienced Service Manager looking for a new challenge, we encourage you to apply.", "company": "C&J Automotive & Tire of Sewell"}



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