Surgical Coordinator
14 hours ago
At Cooper University Health Care, we're dedicated to delivering exceptional healthcare services. Our team of professionals is committed to providing the highest level of care, and we're seeking a skilled Surgical Scheduler to join our team.
As a Surgical Scheduler, you'll play a critical role in ensuring the smooth operation of our hospital's outpatient-based services. Your responsibilities will include scheduling appointments, managing patient flow, and providing exceptional customer service to patients and clinical staff.
We're looking for a highly organized and detail-oriented individual with excellent communication skills. If you're passionate about delivering exceptional patient care and have a strong background in medical scheduling, we encourage you to apply.
Key Responsibilities
• Schedule appointments for hospital outpatient-based services
• Manage patient flow and ensure efficient use of resources
• Provide exceptional customer service to patients and clinical staff
• Interface with patients and clinical staff to communicate scheduling needs and results
• Support checkout at Gastroenterology's ambulatory office
• Provide accurate and detailed information to patients regarding test results and scheduling
• Take appropriate action in responding to patient inquiries
• Answer incoming calls and direct them to the correct party
• Escalate operational, provider, or patient complaints to leadership
Requirements
• 2-3 years of experience in a medical or office setting
• Medical Assistant Certificate preferred
• Outstanding organizational skills and typing speed of 35-45 WPM
• Medical transcription required
• High School Diploma or Equivalent required
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