Bursar Operations Assistant

2 days ago


Étreux, Hauts-de-France, United States Massachusetts General Hospital Full time

This temporary role at Massachusetts General Hospital (MGH) offers the opportunity to work in the Bursar Office, assisting with daily, weekly, and monthly functions related to accounts receivable maintenance, bank activity, and student billing.


Primary Responsibilities:



  • Process charges, payments, and credits affecting student accounts, including tuition and fees, deposits, scholarships, TRIP discounts, and loans.
  • Work closely with credit card companies to complete reconciliation and resolve student disputes and unsettled payments.
  • Prepare and process student billing notifications and monitor compliance with Institute payment policies.
  • Adjust student accounts based on data provided by Registrar, Financial Aid, and MGB Discount requests.
  • Assist with monthly reconciliation and process weekly and monthly GL posting reports.

Additional Responsibilities:



  • Create invoices for students whose tuition is sponsored by HRSA/NHSC, certified Veterans, NFLP, and employee-sponsored students.
  • Maintain the health insurance and tuition refund insurance process and keep student accounts updated with correct status.
  • Serve as a backup to the Associate Bursar with regards to bank activity and revenue creation.
  • Coordinate with the Assistant Registrar on non-degree and prerequisite student account management details.
  • Assist with NELNET payment plan management and provide customer service.

Requirements:



  • Bachelor's degree preferred.
  • Attention to detail, strong communication skills, and analytical ability required.
  • Experience with Ellucian (Colleague) or another student information database preferred.
  • Knowledge of financial aid principles preferred.

Work Environment:


The Bursar Office is a dynamic and fast-paced environment that requires strong organizational and communication skills. The ideal candidate will be able to work independently and as part of a team to provide excellent customer service and support the financial operations of MGH.


Equal Opportunity Employer:


Massachusetts General Hospital is an equal opportunity employer and welcomes applications from diverse candidates.



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