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Pest Control Operations Leader

2 months ago

Framingham, Massachusetts, United States Rove Pest Control Full time


Rove Pest Control - Pest Control Operations Leader
At Rove Pest Control, we are committed to delivering exceptional pest management services tailored for both residential and commercial clients.

Our goal is to provide safe, effective, and environmentally friendly pest control solutions.
We are currently in search of a dynamic and experienced Pest Control Operations Leader to manage our pest control services.

The Pest Control Operations Leader will play a crucial role in guiding a team of technicians, ensuring the delivery of high-quality services, maintaining customer satisfaction, and overseeing daily operations.

This position demands a combination of leadership, customer service, and technical skills.

Key Responsibilities:
• Lead, train, and develop a team of pest control technicians.
• Conduct regular performance assessments and offer constructive feedback.
• Promote a positive and cooperative work atmosphere.
• Organize and schedule pest control services for various clients.
• Ensure all services adhere to company standards and industry regulations.
• Monitor and manage the inventory of pest control supplies and equipment.
• Address customer inquiries and concerns in a timely and professional manner.
• Maintain high levels of customer satisfaction and loyalty.
• Perform regular field audits to ensure service quality and compliance.
• Implement and oversee quality assurance initiatives.
• Investigate and resolve service-related issues and complaints.
• Prepare and manage service reports, budgets, and performance metrics.
• Ensure compliance with all relevant regulations.

Qualifications:
• Proven experience in a supervisory or management capacity.
• Exceptional customer service and communication abilities.
• Strong multitasking and time management skills.
• Proficient in pest control software and Microsoft Office Suite.
• Valid driver's license with a clean driving record.

Benefits:
• Competitive salary with performance-based incentives.
• Health insurance coverage.
• Paid time off and holidays.
• Continuous training and professional development opportunities.
• Company vehicle provided.

Equal Opportunity Employer:
Rove Pest Control is an equal opportunity employer that values diversity in the workplace.

We welcome applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, or disability.

We are eager to find a dedicated and skilled Pest Control Operations Leader to guide our team in providing outstanding pest management services to our valued clients.