Customer Service Representative
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key ambassador of the YMCA, you will be responsible for delivering exceptional service to our members, ensuring a positive and welcoming experience at our facilities.
Key Responsibilities:
- Provide exceptional customer service to members and guests
- Respond to member inquiries and resolve issues in a timely and professional manner
- Assist with membership sales and retention efforts
- Support program and event planning and execution
- Maintain a clean and safe environment at our facilities
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Basic math skills and accuracy with handling cash and credit transactions
What We Offer:
- A competitive hourly rate
- A comprehensive benefits package
- Opportunities for professional growth and development
About the YMCA of Greater Fort Wayne:
The YMCA of Greater Fort Wayne is a leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility. We are committed to creating a welcoming and inclusive environment for all members and guests.
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