Customer Service Representative

1 month ago


Springfield, Wisconsin, United States YMCA of Greater Fort Wayne Full time
Member Services Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key ambassador of the YMCA, you will be responsible for delivering exceptional service to our members, ensuring a positive and welcoming experience at our facilities.

Key Responsibilities:

  • Provide exceptional customer service to members and guests
  • Respond to member inquiries and resolve issues in a timely and professional manner
  • Assist with membership sales and retention efforts
  • Support program and event planning and execution
  • Maintain a clean and safe environment at our facilities

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic math skills and accuracy with handling cash and credit transactions

What We Offer:

  • A competitive hourly rate
  • A comprehensive benefits package
  • Opportunities for professional growth and development

About the YMCA of Greater Fort Wayne:

The YMCA of Greater Fort Wayne is a leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility. We are committed to creating a welcoming and inclusive environment for all members and guests.



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